MADO Eaton Centre

Modca3 months ago

★★★★★

This was our first time visiting this place, we were very happy with the incredible attention and service that Nurena gave us. She is so nice! The food tastes great 💖both the presentation and the flavor are excellent ,and the restaurant’s decor is beautiful and very welcoming. I ordered the beef kebab and Turkish coffee, and everything was delicious. I will definitely be back!

Yusuf Yenilmez2 months ago

★★★★★

I visited Mado for breakfast after a long time, hoping to enjoy a proper Turkish breakfast on a Sunday morning. When I arrived, I noticed there was only one table occupied later on some more table added , which made me curious. Unfortunately, I quickly understood why. The quality of the food was very disappointing. The service was equally poor — the staff did not seem to listen carefully when taking orders. The “gözleme” that was served had nothing to do with traditional gözleme; it was simply cheese placed inside thin dough, lacking both authenticity and flavor. We ordered kaymak with honey, but it looked as though the ingredients were just carelessly placed on the plate, without any attention to presentation or freshness. The bread was served cold. We sent it back to be warmed, but it returned just as cold as before. The tea was even worse — it tasted like hot water with color, not even close to proper Turkish tea. Serving tea from a thermos at a place like this is simply unacceptable. I normally do not leave reviews, but I felt I had to in this case. People like myself, who have very limited time, look forward to enjoying a nice, relaxing breakfast when the opportunity comes. Instead, this experience completely ruined our Sunday morning. Now we have to go somewhere else to have a proper breakfast. This is not about the money — it’s about the time and experience that was wasted. What could have been a memorable breakfast turned into a major disappointment. The food served is not even close to what is shown in the menu photos, and this place is definitely not representing Turkish breakfast the way it should. For someone unfamiliar with Turkish cuisine, this could give a completely wrong impression. Sadly, I would not return, nor would I recommend it.

Suzan3 weeks ago

★★★★★

Really nice Turkish place to eat breakfast and dessert, I wish there is in Ottawa one🥲💗 We asked about if they gonna open as always on Monday where it was Victoria Day and she said yes we were excited to eat breakfast but it was closed next day in the morning around 7

Mei2 months ago

★★★★★

The food was quite good and very filling. We came here for a work related lunch and were a pretty large party. The staff was very nice and gave really good recommendations. I had the iskentar doner kebab. The service was a bit slow but perhaps they weren't as accustomed to a large group. The one thing I found annoying was that they didn't tell us we were charged a service fee on top of the food. I know this is standard for large groups but we weren't notified before or given an itemized receipt, just the machine to pay by credit. And since we had requested separate bills, many of us paid tip on top of it and only realized after that not only were we charged a service fee but tipped an additonal 18-20% on top so a $30 meal became $46. Once I realized I paid more than I should have, I asked to see my order again, and the server couldn't explain the amount and had to show me her tablet. I saw that my $28.99 became $38 which I questioned and the server said it was tax. I said tax wouldn't be $10, but only then did I note that there was a line that said service fee in a separate section on the screen. This was our mistake but I felt that this could have been communicated beforehand. It is customary to notify everyone if there is an automatic service fee or at the very least give us an itemized receipt prior to payment so we can check the value of our meal and see what we're paying for. I'm not sure if this information was purposely kept from us or if it was an honest mistake. And as we were rushing to pay due to our number, we didn't register the amounts until after. Once realizing, we had just accepted that we made the mistake and didn't make a fuss. However this mistake did leave a sour taste in my mouth so I'd be hesitant to return even if I did enjoy the food.

Nazish Noor Ali2 months ago

★★★★★

I was craving Turkish breakfast and this did not fail to impress! Amazing and so tasteful! They have a kids menu too so good to go over the weekend for breakfast. So much to eat from eggs to jams to cheese and not to forget teas just for 49 dollars for two people.